THE XBOX LIVE CONNECTION GUIDE

How To Repair Xbox 360

When you visit Microsoft’s official Xbox Live forums, you would find a long list of complaints regarding the Xbox 360. These complains have a range of gripes: customer service reps failing to follow up as promised, receiving broken consoles from the repair center, losing money on prepaid Xbox Live subscriptions and longer-than-expected fix times.

Almost immediately after its launch in 2005, problems with the Xbox 360 Game console surfaced almost immediately but these complaints didn’t seem to frighten or deter buyers. Microsoft has successfully sold 5.8 million of this game console in the US alone. But with increased sales, comes increase in complains and the fact that Microsoft has increased the warranty extension hasn’t satisfied its customers. This is because the warranty is only applicable to the consoles that display the three blinking lights, or the “Red Ring of Death,” as it is known to the gaming community.

This Red Ring of Death, according to Microsoft, indicated a general hardware failure. Microsoft has been receiving a lot of these complains since the launch of its Xbox but of all the complaints received regarding warranty Xbox 360 repair customers, the most has been on the excessive wait times of four to eight weeks. This long wait has agitated and frustrated customers nationwide especially when they’ve been told that their Xbox will be returned after an Xbox 360 repair process has been done after 10 days or so.

The return process goes something like this: an Xbox 360 owner calls customer service and describes the problem. If the console can be serviced, a box is sent to the customer with prepaid shipping. The customer then uses the box to send the console to the repair center. The console is then either fixed or replaced and sent to the customer after the Xbox 360 repair has been done.

Because of the delay caused by the Xbox 360 repair process, a lot of customers have taken to repairing the Xbox on their own. An Xbox 360 Repair is somewhat a common thing today especially when it concerns the Red Ring of Death as this fault alone has become a major contributor to all Xbox 360 repairs. With a bit of diligent surfing on the internet, frustrated customers can come across a wide array of Xbox 360 Repair guides that proclaimed to be able to fix the Red Ring of Death error that is so very common.

The guides on the internet provide a very detailed, step-by-step guide from what tools to buy, how to unscrew the Xbox cover and safety measures while fixing the Xbox. Some guides come with images to guide you. And all these guides come from gamers themselves who have bought an Xbox, gone through the same problems like any other Xbox 360 owner and have found the most appropriate means of solutions to get their Xbox fixed and running in no time, rather than to wait for the Microsoft Xbox team to fix it and take weeks, maybe months to send it back.

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